Lucy began our conversation sounding breathy and exasperated. As the senior staff leader of a large healthcare organization, she voiced her anxiety about an emerging conflict between her board of directors and another organization. She had other concerns, too, but she was so emotional that she couldn’t articulate them. After a little back and forth, she realized she was also worried about having a serious conflict with her own board chairman.
Although most readers of the “Coaching Forum” do not have boards of directors, I hear regularly that you are presented with need to “coach up.” Lucy’s situation is like many: her organization (or department or service) is at odds with another, her supervisor is taking an approach that Lucy doesn’t agree with, and there are high stakes and big risks for both the organization and Lucy…Read The Full Article